Shipping Policy
Last Updated: [11.02.2025]

Welcome to City Instamart! We are committed to delivering your groceries quickly and efficiently. Please review our shipping policy below.

1. Delivery Areas

City Instamart currently delivers to select locations. To check if we serve your area, enter your delivery address at checkout.

2. Delivery Timeframes

• Orders placed before [Insert Cutoff Time] will be delivered on the same day.
• Orders placed after the cutoff time will be delivered the next day or as per the selected delivery slot.
• Delivery time slots are subject to availability and may vary based on demand.

3. Delivery Charges

• Standard delivery fees apply based on your location.
• Free delivery may be available for orders above a certain amount. (Check promotional offers for details.)

4. Express Delivery

We offer express delivery for urgent orders at an additional charge. Availability depends on location and order volume.

5. Order Tracking

Once your order is confirmed, you will receive an email/SMS with tracking details. You can also check your order status in your account on City Instamart.

6. Delivery Attempts & Failed Deliveries

• If no one is available to receive the order, we will attempt to contact you.
• A second delivery attempt may be scheduled at an additional charge.
• Perishable items will not be refunded if delivery fails due to an incorrect address or unavailability.

7. Delivery Restrictions

• We do not deliver to P.O. Boxes.
• Certain areas may have delivery restrictions due to local regulations or high-demand periods.

8. Contact Us

For any shipping-related queries, contact us at cityinstamart@gmail.com or visit our website: https://cityinstamart.com/.

Thank you for choosing City Instamart!