Terms and Conditions
Last Updated: [11.02.2025]

Welcome to City Instamart! These Terms and Conditions govern your use of our website, https://cityinstamart.com/ ("Website"), and our grocery delivery services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using City Instamart, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These Terms may be updated from time to time, and continued use of the Website constitutes acceptance of any modifications.

2. Services Provided

City Instamart offers an online platform for ordering groceries and related products for delivery. We aim to deliver high-quality products, but availability may vary based on demand and supply conditions.

3. User Registration

• To access certain features, users may need to create an account.

• You agree to provide accurate, complete, and up-to-date information during registration.

• You are responsible for maintaining the confidentiality of your account credentials.

4. Orders and Payments

• Orders can be placed through our Website.

• Prices of products are listed on the Website and may be subject to change.

• Payments must be made through the accepted payment methods available at checkout.

• We reserve the right to refuse or cancel orders at our discretion.

5. Delivery Policy

• Delivery times may vary based on location and availability.

• We strive to fulfill orders within the estimated timeframe, but delays may occur due to unforeseen circumstances.

• Customers must provide accurate delivery details to avoid issues.

6. Cancellation and Refunds

• Customers may cancel an order before it is dispatched.

• Refunds, if applicable, will be processed according to our refund policy.

• If an item is damaged or incorrect, customers must contact cityinstamart@gmail.com within 24 hours of delivery.

7. User Responsibilities

• Users must use the Website and services lawfully and ethically.

• Misuse, fraudulent activities, or attempts to disrupt our services will lead to account suspension or legal action.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. By using our services, you consent to our data practices.

9. Limitation of Liability

• City Instamart is not responsible for any indirect, incidental, or consequential damages arising from the use of our Website or services.

• We make no guarantees regarding product availability, pricing errors, or uninterrupted access to the Website.

10. Third-Party Links

The Website may contain links to third-party sites. We are not responsible for the content, policies, or practices of external websites.

11. Termination of Services

We reserve the right to suspend or terminate accounts if users violate these Terms or engage in fraudulent activities.

12. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes shall be resolved in the appropriate courts of [Insert Jurisdiction].

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:
✉ Email: cityinstamart@gmail.com
???? Website: https://cityinstamart.com/

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.